Contact
Quick answer: email support@doodlemaker.online for anything: feedback, bugs, template requests, or partnerships. No account or ticket system needed.
What to write about
- Bug reports: the editor, PNG export, or a template loading wrong.
- Template requests: a niche, topic, or idea you want a board for.
- Feature ideas: anything that would make your doodles faster to make.
- Partnerships and press: collaborations with creators, teachers, or tool directories.
- Corrections: if a guide or template contains a factual error, tell us and we will fix it.
Before you write
DoodleMaker runs fully in your browser, so there is no account and no server copy of your work. That means a few issues cannot be fixed remotely: we cannot restore a board you deleted, recover a cleared browser cache, or retrieve an export that never finished downloading. Export or back up anything important as you go.
For a fast reply, include your browser and version, your operating system, the template name if you were using one, and a screenshot or short recording when the problem is visual. If you are reporting a broken link, paste the exact URL.
Response times and what happens next
Support is handled by a small team, so replies are usually within two business days and occasionally a little longer over holidays. Bug reports are triaged first because a reproducible problem hurts every visitor; template requests are batched and reviewed together so we can spot which niches are being asked for most.
We read every message. When a report leads to a fix or a change, it is shipped to the live site rather than replied to with a workaround, so the next person with the same problem never has to write in at all.
Frequently asked questions
How fast do you reply?
We aim to answer most emails within two business days. Bug reports with a screenshot tend to get a faster, more useful reply because they can be reproduced straight away.
Do I need an account to get support?
No. DoodleMaker has no accounts, so there is nothing to sign in to. Just email us from any address and describe what you need.
Can I request a new template or figure?
Yes. Tell us the niche and the hook you want to cover. Template requests that fit a high-demand niche (finance, psychology, education, pets, health) are the most likely to be built.
How do I report a bug?
Include your browser and version, the device, what you were doing, and a screenshot or short screen recording if you can. That is usually enough to reproduce and fix it.
Do you offer custom design work?
No. DoodleMaker is a self-serve tool, not a design agency. We are happy to point you at the right template and workflow, but we do not draw boards for you.
Can I partner or sponsor?
If your audience draws, teaches, or runs a creator channel, email us with a short description and your links. We reply to every genuine partnership enquiry.
Email: support@doodlemaker.online